Right person, right job,
right
time.
Managing a field team from a whiteboard, a shared calendar, or a string of phone calls means things get missed, jobs get double-booked, and your team spends half the morning figuring out where they're supposed to be. Begin360 gives you one live board to schedule, dispatch, and track every job — from the office or on the go.
One live board for every job, every tech, and every day
When scheduling happens across a whiteboard, a group chat, and several phone calls, the office and the field are always slightly out of sync. Jobs get double-booked. A tech shows up at a site that cancelled. A client calls to ask where someone is and nobody can give a straight answer.
Scheduling & Dispatch gives you a single live view of your entire field operation — who's working, where they are, what they're on, and what's still unassigned. You can drag jobs onto the board, dispatch them to the field, and update clients automatically without picking up the phone.
When something changes — an emergency comes in, a job runs long, a tech calls in sick — you can see the impact across the whole day and respond immediately. The field team gets updates on their mobile. The office stays in the picture without calling around.
Live dispatch board for the whole team
See every tech's day in one view — what's done, what's in progress, what's coming up, and where there's room to fit more in. Updated in real time as the field team moves through their jobs.
Field team gets jobs on their phone
When a job is assigned or updated, your tech gets a notification instantly — with the address, job details, and any notes they need. No more calling around to relay information.
Emergency jobs slotted in without chaos
When an urgent job comes in, you can see immediately who has capacity, who's nearby, and where it can fit — and reassign in seconds rather than minutes of phone calls.
Connected to jobs, invoicing, and the customer
When a job is completed on site, the record updates — ready for invoicing without anyone in the office having to follow up. Customers can be notified automatically at every stage.
What's included ?
Everything you need to run a field team without the back-and-forth — from the morning brief to the final job sign-off, all in one place.
Drag-and-drop scheduling board
Schedule jobs by dragging them onto your team's calendar. See every tech's day side by side and spot gaps or clashes instantly — no spreadsheet, no whiteboard.
Mobile app for field teams
Techs get their job list, site details, customer notes, and status updates on their phone. They can update job status, log time, and capture sign-offs on site — without calling the office.
Real-time job status tracking
See every job's status as it happens — en route, on site, completed, or delayed. The office and the field stay in sync without anyone having to chase updates.
Emergency job insertion
When an urgent job comes in, see immediately who has capacity, who's closest, and where the job fits. Reassign in seconds and push the update to the tech's phone automatically.
Automated customer notifications
Clients get automatic SMS or email updates when a job is confirmed, when a tech is on their way, and when the job is complete — without anyone in the office making a call.
Location and travel time visibility
See where your field team is on a map and factor travel time into scheduling. Avoid booking back-to-back jobs across opposite ends of the city with no time to get between them.
Skills and licence matching
Only assign jobs to techs with the right qualifications, licences, or equipment for the work. The system flags mismatches before the job is dispatched — not after someone arrives on site.
On-site job completion and sign-off
Techs can log time, add materials used, take photos, and capture a customer signature on site. Everything feeds back to the job record — ready for invoicing immediately.
Scheduling performance reporting
Track first-time fix rate, job completion times, travel time, and utilisation by tech or team. Understand where your operation is running well and where there's room to improve.
Job Sign-off on Site. The invoice is ready before they drive away.
| SUPPLIER | EXPIRES | STATUS |
|---|---|---|
|
Labour — 3.5 hrs @ $120/hr
Time allocation log
|
$420 | |
|
Switchboard unit (Clipsal 4-way)
Materials utilized
|
$340 | |
|
Call-out fee
Base standard rate
|
$80 | |
|
Total
Aggregated financial total
|
$840 |
SITE NOTES: Replaced faulty 4-way board. Tested all circuits. No further issues found. 2 photos attached. | CUSTOMER SIGNATURE: R. Thornton
Which industries use this module?
Scheduling & Dispatch is built for businesses that send people out to do work — trades, field services, maintenance, and any operation where the office needs to stay connected to the team in the field.
Explore the full suite
Scheduling & Dispatch works at its best when connected to job management, quoting, resource planning, and invoicing. Here's what else is available.